30 days from the date of delivery. No questions, no friction.
Items must be unused and in their original packaging. We understand things happen — if your product arrived damaged or defective, we will replace it at no cost.
Email hello@acculoe.com with your order details. We will respond within 24 hours with return instructions.
Refunds are processed within 5-7 business days of receiving the returned item. The refund will be issued to the original payment method.
We do not currently offer direct exchanges. To swap a product, initiate a return and place a new order.
Reach us at hello@acculoe.com. We respond within 24 hours.